This Tablet Is Poorly
Gone is the old 'Out of Order' sign, written in haste, sellotaped onto the item in question. And in it's place is another opportunity to be outward-focused and on-brand. It did the job though. Out of interest I tweeted it. Received a concerned enquiry from their Customer Service team and whilst the actual service I'd received in-store had been adequate at best, the engaging response brought a shine to the brand in a way their actual product and services hadn't.